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Frequently Asked Questions

Is the COVVI Hand compatible with other prosthetic devices?

Yes, many of the components offered by other prosthetics manufacturers are compatible with the COVVI Hand. Here is our compatibility chart.

Electrodes Ottobock, Steeper, Ossur, IBT
Batteries Ottobock, Steeper (S-Charge System), Ossur (2000mAh), IBT
Elbow Dynamic Arm (With an analog adaptor), Espire Elbow, Utah Arm (In Testing)
Wrists Ottobock, Motion Control
Lamination Rings Ottobock, Steeper
COAPT Motion Control Wrist Rotator and Espire Elbow should be used for full digital control

Do I need TMR to use a COVVI Hand?

No, it is not necessary to have had TMR.


How old do I need to be to wear a COVVI Hand?

The hand is suitable for most adults and adolescents. Due to the size and weight of the device, we’d recommend the hand for most people over the age of 13, although our current youngest user is 11 years old. Suitability for younger users is left to the clinician and patient’s discretion.


I am missing some of my fingers or am paralysed in my arm, can I use the COVVI Hand?

If you still have your palm, thumb or any of your fingers, then you won’t be able to use the COVVI Hand as it’s a complete bionic hand. There are partial hand prostheses available that will be more suitable for you which may be available through our partnered distributors.


How much does the COVVI Hand cost?

We’re not able to provide a price as this is entirely dependent on your current situation, such as what treatment you require to prepare your body for a prosthetic and which country you live in. Please send us an enquiry so our Customer Services team can provide a more accurate estimate: https://www.covvi.com/contact/


Do you have any plans to make legs?

Unfortunately, we don’t at the moment. We only have one product at this moment in time and are fully committed to developing and manufacturing the COVVI Hand.


How can I buy a COVVI Hand?

Please complete the enquiry form via our Contact page. This will pass all the necessary information to our Customer Service team, who will be in touch with the next steps needed to get a COVVI Hand: https://www.covvi.com/contact/


Does the COVVI Hand work with COAPT?

Yes, the COVVI Hand is COAPT compatible.


How do I configure the COVVI Hand with COAPT?

Our handy startup guide shows you how the Coapt Complete Control can be utilised for seamless pattern recognition with the COVVI Hand, with step-by-step instructions on how to configure the device and apps for optimal use. For more information and to view our startup guide, please visit: https://www.covvi.com/coapt/myo-pattern-recognition/


How can I create an account for the App?

Please fill out the App Registration form in the COVVI Go App section on our website: https://www.covvi.com/covvi-go/app-registration/


How can I reset my password for the App?

Please go to our dedicated Portal to reset your password: https://portal.covvi.com


Can I use the COVVI Go App on my computer?

The COVVI Go App can only be used on a compatible smartphone, tablet or iPad.


How do I reset the hand?

When you are logged into the App there is a console option below in the Config Overview section. Click on this and then Reset Parameters. Choose the hand parameters you would like to reset to default.


Can I change the glove?

Only COVVI personnel and clinicians can change the glove but it is dependent on clinician preference and if you have the correct tools. We provide instructions for clinicians to follow in their offices.

Watch the COVVI Glove fitting tutorial


How can I register for the App?

Within the COVVI Go App section of the menu, there is a Register Your Interest option. This will take you to a form that you can fill in so we can send you a link to register with our portal which in turn gives you access to the App.

https://www.covvi.com/covvi-go/app-registration/


What L-Codes do you recommend?

L6880 Elec hand
L6621 Flex/ext wrist
L6629 Lamination collar
L6935 BE myo socket
L6890 Prefab glove


What size is the COVVI Hand?

Small COVVI Hand: 17.15cm / 6.75 inches

Medium COVVI Hand: 18.42cm / 7.25 inches

Large COVVI Hand: 19.69cm / 7.75 inches

COVVI Hand Size Comparision Chart | COVVI Ltd


What is the glove warranty?

3 months.


What subjects/courses do you suggest for someone wanting to get into the prosthetics industry?

All the following areas will provide a strong foundation to think about if you’re interested in pursuing a career in prosthetics. Courses can vary from country to country, so make sure to speak to your local college or university for more information:

Biomedical Engineering: This field focuses on the application of engineering principles to healthcare and in prosthetics design, biomechanics, materials science, and anatomy. A degree in biomedical engineering can provide a comprehensive understanding of developing and improving prosthetic devices.

Mechanical Engineering: This degree can equip you with the necessary knowledge of mechanics, materials, and design principles required for prosthetics. It focuses on the mechanical aspects of creating functional and innovative prosthetic devices.

Biological Sciences: Studying biology, particularly human anatomy and physiology, can be valuable for understanding the human body’s functionality and the specific needs of individuals who require prosthetics. This knowledge can inform the design and fitting process.

Rehabilitation Sciences: Pursuing a degree in rehabilitation sciences, physical therapy, or occupational therapy can help you gain a deeper understanding of patient needs. It will provide insight into the functional requirements and challenges of prosthetic devices, as well as assistive technologies used for rehabilitation.

Computer Science: As prosthetics increasingly incorporate advanced technologies, such as AI, through applications like robotics or computer control, proficiency in computer science can be very important. It will help you understand programming, artificial intelligence, and human-machine interfaces.

Remember, the key is gaining practical experience through internships, research projects, and collaborations with professionals in the field can also greatly enhance your understanding and skills. Ultimately, a combination of these fields, along with a passion for helping others as a result of these conflicts, will pave the way and will help propel you towards a successful career in prosthetics.