The Value of Collaboration with Clinicians and Patients
At COVVI, we like to get excited and shout to absolutely everyone about our vision and what we have in store, but we place utmost value in the conversations we have with those that are due to benefit the most from our COVVI products – the patients and the clinicians. Even before COVVI had a design team to speak of, our CTO Ted Varley was in regular contact with those that interacted with the products he had designed, as users or administrators, taking on board all feedback he received all the time and building a consensus in his mind about what these people truly needed out of a prosthetic device. This is part of why COVVI was born in the first place – to fill those gaps that the current offerings were struggling to close themselves.
Therefore, it’s fair to say that COVVI has been built up around the needs and expectations of its clientele, and it has been crucial that the involvement of users and clinicians continue in order for us to stay true to our ‘working together’ ethos. But can’t we just hand out a feedback form and learn from what these have to say, you may wonder? There’s a lot to gain from primary research like questionnaires although it takes away half of the value that the audience brings to a business such as ours. That interactive involvement, where an ongoing conversation is taking place and where there is an opportunity to interact with not just our Nexus Hand but with its designers and business leaders, is what drives us and inspires us to be different.
With our growing network of clinicians and prosthetics users integral to COVVI’s development, this benefits us in a very practical, as well as providing us with regular boosts of innovation. It makes sense to consult our customer base in the design phase so that ineffective parts aren’t included, and new improved features can be added in their place. Likewise, it makes sense to get their views on our prototype; to be able to hold it, use it, and get a sense of where it is now, and offer insight as to where it could be. And of course, It makes sense to involve our network in patient trials at every stage, as individuals that have seen COVVI grow and can see for themselves notable improvements it makes along the way.
It is efficient to involve the limb difference community, and the medical professionals to support them, and it is also a joy. Together we have built COVVI and together we will watch it thrive. We always welcome new voices to the conversation about our Nexus Hand and so if you would like to get involved then please get in touch with us. We have dedicated pages for clinicians and for current or aspiring prosthetics users that you can check out, or you can contact us directly via: https://www.covvi.com/contact/